Meal Prep Franchises: Hot Idea or Flash in the Pan?
(FranchisePick.com) They go by clever names like Super Suppers, Dream Dinners, Dinner’s Ready, My Girlfriend’s Kitchen, Supper Thyme USA, Lets Dish!, and Pass your Plate. They’re called Meal Prep or Meal Assembly franchises.
Question is: Are they the hot new franchise concept, or will they disappear before I can figure out exactly what they do?
Last September, my friend Julie Bennett posed this question in a Wall Street Journal article that did as good a job as any to explain this somewhat complicated concept:
The meal-preparation business combines old-fashioned cooking with contemporary socializing. Groups of customers gather at workstations where they measure precut meats, fish and vegetables into freezer containers according to the company’s recipes posted nearby… Apron-clad workers answer the questions from cooks like ‘What can I use instead of soy sauce?’ and wipe down counters and wash dishes.
Customers will spend about $220 to assemble 12 family-sized entrees over two hours, sometimes making an evening of it with a bottle or two of wine. People without the time can pay extra and have the meals assembled for them, or buy a single entrée from the store’s “take and bake” case for about $20.
I think I get it. Sort of. Do they cook the food there and then freeze it? No… After checking out a few more websites (including the Buffalo Biz Journal quoted below) I think they just put ingredients together and bring them home in pans to be frozen until meal time:
…their premise is the same: Customers sign up for a session and order their meals online; come in and prepare them; and take the meals home in freezer-friendly containers. Workers clean up when the customers are finished.
OK. I think I get it. It’s the adult version of the Easy Bake Oven, allowing Soccer Moms to pretend they’re cooking (This would have been perfect for Samantha when Darren announces that Larry Tate and his wife are coming over for dinner with the big client!) It’s culinary paint-by-numbers. Right?
Will it work? Hundreds of entrepreneurs and franchisees are betting the blender it will. The WSJ article estimated that there’d be more than 1,100 meal-preparation kitchens in the U.S. by the end of 2006, doing about $270 million in sales.
About 40% of those stores are independent businesses, while the rest are franchised. Meal Prep franchisors generally charge a franchise fee of about $35,000, plus a royalty of 4% to 6% of gross sales and a 1% or 2% ad fee. The total cost of opening a meal preparation franchise ranges from $120,000 to $300,000, depending on size and location.
According to the Easy Meal Prep Association, (Yes, there is an Easy Meal Prep Association)the largest meal assembly franchise chains include:
Super Suppers. Fort Worth, Texas. (212 stores), Dream Dinners. Snohomish, Washington. (210 stores), Dinners Ready. Mountlake Terrace, Washington. (41 stores), My Girlfriends Kitchen Salt Lake City (Fort Union), Utah. (40 stores), Supper Thyme USA Omaha (NW), Nebraska (35 stores), Lets Dish!. Eden Prarie, Minnesota. (31 stores), Meal Makers. Saint Peters, Missouri. (31 stores), Dinner MyWay. Sacramento, California. (25 stores), Entree Vous. Lexington, Kentucky. (23 stores), Supper Solutions. Westminster, Colorado. (22 stores), Entrees Made Easy. Mesa, Arizona. (18 stores), Pass Your Plate. Edmond, Oklahoma. (17 stores), Lets Eat!. Tampa (South), Florida. (15 stores), Dinners Done Right. Federal Way, Washington. (13 stores), Main Dish Kitchen. Grand Rapids, Michigan. (10 stores), Simply Done Dinners. Parma, Ohio. (4 stores), Social Suppers. Kansas City / North, Missouri. (15 stores), Sociale Gourmet. Eagan, Minnesota. (10 stores).
WHAT DO YOU THINK? ARE MEAL ASSEMBLY FRANCHISES A GREAT NEW FRANCHISE OPPORTUNITY… OR ANOTHER INNOVATIVE WAY TO LOSE MONEY?
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40 opinions for Meal Prep Franchises: Hot Idea or Flash in the Pan?
Meal Prep Franchises: Hot Idea or Flash in the Pan? at PIGASYS
Jul 24, 2007 at 1:06 pm
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Joel Libava
Jul 24, 2007 at 3:01 pm
Sean,
This is a flash in their pan…
I predicted this 1.5 years ago. Not only am I a franchise industry veteran that knows what I am talking about sometimes, I am a dual income household type human. Question:
If my wife and I don’t have time to cook, or to do much of anything M-F, how would one of us have time to cook 10 meals ahead of time for 3 hours on a sunny Sat. morning, right here in Cleveland, Ohio?
And…here is the other thing…What if we don’t even have freezer space to keep the 10X3 meals needed for our family of 3?
This was not well thought out.
Another fad. More bad PR for our industry a couple of years from now, when 80% of them are out of business, unless they figure out how to add some more services or products.
Meal Assembly Watch » The question still remains, Meal Prep Franchises: Hot Idea or Flash in the Pan?
Jul 24, 2007 at 5:34 pm
[…] http://www.franchisepick.com/meal-prep-franchises-hot-idea-or-flash-in-the-pan/ […]
Peter Morgan
Jul 25, 2007 at 2:29 am
Really have to agree with Joel.
There really should be tighter regulation (especially in the UK where there is none!) on franchising to ensure the term does not get banded around by cowboy firms.
Not convinced this will work, mostly on acount of Joel’s astute observations.
Regards
Peter
Rebecca Clark
Jul 25, 2007 at 6:54 am
I think these meal prep kitchens have an opportunity to be a mainstay in today’s society. I am a new wife who works long and hard in the office, and I am determined to eat healthy meals around the dining room table. My husband and I had fun making 12 meals in 1.5 hours. We had dinner planned for a month and plenty of room in our freezer.
As a franchise professional myself, I think it is imperative that people know that owning and operating one of these businesses is not a simple task… it’s hard work and requires business sense. A number of owners don’t have any industry experience and have opened a location as a fun, easy way to make money. The evolution of meal prep has progressed very fast, and my prediction is the less savvy owners who don’t recruit new customers and inspire loyal customers will fizzle, while the “fittest” will survive and grow.
Jennifer
Jul 25, 2007 at 7:43 am
Hot idea! This sooo saves me time. I go to the grocery store much less often, and the time I spend there per visit is cut nearly in half. I’ve become pretty quick at putting the meals together, now that I have some practice and I know my local meal-prep kitchen’s procedures. For someone without a dishwasher, I spend less time in the kitchen each evening because their are less dishes to do. My family likes the food, and we are eating a wider variety of meals. This product is invaluable to me! I do think that our city is too saturated with these kitchens, and only the best ones will survive. Hopefully, it will be mine!
FranBest.com
Jul 25, 2007 at 9:15 am
The prepared gourmet dinners you can get from Whole Foods Market of even CostCo are tough to beat for quality, price and convenience.
If there were more emphasis on cooking classes, wine pairings, meal planning, etc. I could see the appeal. Maybe some of these concepts are going this route.
sean
Jul 25, 2007 at 10:10 am
Jennifer: Are new franchisees of your franchise aware (when they join) that they are pioneering a new, unproven concept that will likely change or evolve in the coming years? Are they aware of the tremendous effort it takes to promote and educate their market?
As Joel points out, many of these concepts will disappear in the coming years. I think those with the best chance will be those who are upfront with their franchisees about the risk and uncertainty, and work as a team to promote aggressively at the local level while evolving the concept. On the plus side, there’s a lot of flexibility, it seems, with the concept.
sean
Jul 25, 2007 at 10:16 am
I forgot to mention that Joel Libava is a franchise expert based in Northern OH, and a fellow franchise blogger. Check out his blog: Franchise King.
monica
Sep 17, 2007 at 5:00 pm
Not a flash in the pan, the next BIG THING!!! My husband and I have been regular customers at a Dream Dinners franchise for about 6 months and it is one of the best things we ever did. Why? Because we both work and have 2 kids and were constantly coming up with dinner at the last minute, usually take out. Now we have excellent meals (food quality is great), they are healthier, offer a wider variety than Costco or Whole Foods, and we cook together and sit at the table for a real meal. BTW we live right next to Whole Foods and still prefer Dream Dinners. I think people tend to critizes what they don’t understand; I did as well. But if you spend 1.5 hours and go to a meal session and understand how much time, money and stress it is saving you for the rest of the month, you will understand why so many working families love it.
sean
Sep 18, 2007 at 12:21 pm
Thanks for your insight, Monica.
Which Dream Dinners location do you use? Are your sessions well attended?
Monica
Sep 21, 2007 at 8:10 am
I use the one on Barbur Blvd in Portland Oregon. In fact I’m going tomorrow. I or my husband usually go on a Saturday and they are always packed. My husband went to one on a Thurs evening once and said it wasn’t as full as Sat, but almost.
sean
Sep 21, 2007 at 9:20 am
Monica Thanks for your comments & insight. I may be a bit slow, but I still don’t get it. Do they provide all the ingredients you need, including meat, spices, etc? Do you just “assemble” the uncooked meals, take them home uncooked and freeze them for later? Is the appeal that you are learning how to cook the dishes so you can do it on your own the next time? Or is it the social aspect of hanging out while “cooking.” I think there’s a good idea in there somewhere, but I’m not sure what it is.
As a marketing guy, I am constantly “dumbing down” complicated concepts to be able to describe them simply and briefly. That’s one of my biggest concerns about this concept. I talked the Wall Street Journal writer who writes on the concept and she had a hard time explaining it.
Please help me understand… or I may be doomed to microwave Paninis for dinner again tonight. Or worse: learning to cook.
Monica
Sep 21, 2007 at 10:46 am
O.K., if I had to summarize it, it is like having a personal chef, only it is 1/4 the cost b/c my husband and I are the chefs, without having to go through culinary school. :-) When I first heard of this concept I thought it was the dumbest thing I have ever heard. But as they say, necessity is the mother of invention. The only reason I started to go was I was 7 months pregnant with our 2nd child. The last thing I wanted to do was shop and cook. So I looked at hiring a personal chef, but it was too expensive. Then I remembered that “meal prep” segment on the Today show and decided to try it. And honestly, until you do it, it is hard to get it. Yes, we go and assemble the ingredients from receipes we would have never cooked for ourselves at home. Why? Because I do not have time during the week to shop for the ingredients (some of which I will use 2 times a year, like Bay leaves); learn the receipe; assemble the meal at home using counter space and no doubt with a screaming baby in the backgroud or my 2 year asking to take her outside. An 1.5 hours later, I have made a meal, Yeah for me. OR. . . I can leave the kids and spend 1.5 hours assembling 12 meals which feed a family of four with leftovers for my husband’s lunch, and not have to worry about “What is for dinner” (which is stressful) for a month.
The value is in the time saved during the week where: 1) I spend 20-30 mins cooking a great, healthy, gourmet meal; 2) I didn’t have to go to the grocery store to pick up stuff for dinner; 3) and this is a big one, when I am late, my husband can cook these meals because the prep is already done and the instructions on the bag are very easy. Such “pour in pot and apply heat” or “cook 5 mins each side on the grill”. This is a man whose main meal until now was bagged Ceaser salad; 4) I am saving money by getter the larger sizes because the quality at Dream Dinners is really great. The meats are lean and the sauces are fantastics; and 5) we look forward to dinner now b/c of the terrific selection we have to chose from. Other wise we would be eating pasta 3 days a week.
The bottom line is this is not for everyone, but if any of those things I listed are of “value” to you, you might want to try this. I will warn you though that I have heard not meal prep places are alike. Some have lower quality of food than others, so buyer beware.
Sorry to be so long winded, but I really enjoy this service. And as long as I can afford it, my kids will grow up thinking food always comes out of a Ziplock bag. :-)
sean
Sep 21, 2007 at 11:20 am
Monica: That’s about as good an explanation as I’ve ever seen. Thanks. Their marketing dept. should hire you… or at least give you DDs for free.
Monica
Sep 21, 2007 at 3:18 pm
LOL, thanks that would be nice :-)
Heather
Oct 6, 2007 at 5:09 pm
I am an owner of a meal assembly franchise and I agree that some will make it and some will fail. I was a customer of a competitor for several years before deciding to open my own store. As the concept evolves, it would be more helpful if the feedback was focused on what could be improved and what the customer wants. One thing that we do to help with one of Joel’s problems, is that we allow people to make fewer entrees if they have a freezer space issue. Many kitchens are moving to smaller (or no) minimums. Any other thoughts on how to improve the industry that are constructive?
Meal Assembly Watch - A community resource for meal assembly store owners
Oct 29, 2007 at 9:43 am
[…] There are some points which might help with presenting the idea to customers. Several people even admit than until you try it, you just won’t get it. Read the full article here: […]
Susan
Nov 5, 2007 at 11:26 pm
I just tried Super Suppers for the first time this past month. I have also tried Dream Dinners food (although not the prep process), brought in by a co-worker. I think meal-prep stores are a WONDERFUL timesaver. I am now a SAHM and have very little time to grocery shop or prepare (wash, chop, etc.) veggies and meats…these new stores take care of that for me and I am able to assemble 10 - 12 meals in the same time that it use to take me to put together 1 meal.
Heather: You asked for feedback on what can be improved. The one drawback I have noticed (and its a big one) is that you don’t have a real idea of what the dish will taste like…for example, I prepared one dish that had a little bit too much rosemary and another that had a bit too much garlic (at least for my taste). It would be great if there were small samples of each dish, prepared EXACTLY according to the recipe, so we could evaluate whether to adjust the spices up or down to our taste. Just a thought…
Kelly
Jan 20, 2008 at 7:15 pm
These places are dropping like flies, the attendance of session is too inconsistant for most to even break even. Joel & Sean are correct-flash in the pan.
THe concept/model has changed so much it hardly resembles the original, and with food costs rising as fast as gas prices it’s only a matter of time before they are out priced of the market and customers go back to the same old same old.
Kelly
Meg
Jan 29, 2008 at 9:29 am
I love this concept! And think it will be around for the next 20 years. I go to Let’s Dish once a month-with my sister- and we each prepare 8-12 meals. Each meal is 6 servings. The price is between $3 -$4 per serving–I can’t buy lunch for less than $8 (unless I want transfats). In the seven months I’ve been going, there have been TWO meals that I would not repeat. The only reason for me to go to the grocery store now is to buy milk, bread and salad. I am spending less per month on food than when I was prepping meals at home, the quality, taste and nutrition is better and my waste is much, much less. I am so impressed that I am opening my own independent operation.
Aimee
Feb 7, 2008 at 2:59 pm
I have to disagree with Monica. Using a meal prep store is hardly like having a personal chef at 1/4 of the price.
Yes, personal chefs are more expensive at the per-meal rate, but the difference is in service and time savings. A personal chef can provide a much greater variety of menu options, dietary assistance, and ingredients because everything is custom for the specific client. And a personal chef will do ALL the work, from shopping to prep to cleanup. Personal chef clients are usually not meal prep candidates; they are willing to pay extra for custom-tailored menus, personal service, and huge time-savings.
Still, I think personal chefs and meal prep places can coexist. We are not targeting the same demographic.
phyllis
Feb 13, 2008 at 12:27 pm
I live in LI NY and was thinking of getting a super supper franchise, but the cost is hight and I’m not to sure if this is a good thing. Have been reading your thoughts. Some good insight.
sean
Feb 13, 2008 at 5:44 pm
Phyllis:
Like with all franchises (or other business startups), but especially with a new, unproven concept like meal assembly, it’s critical to do your homework. Call every franchise owner - past and present. Their contact info is provided in the Franchise Offering Circular every franchisor must provide. Find as much as you can on sites like this one, BlueMauMau.org, mealassemblywatch.com, franchisepundit.com and others. And before making a decision, hire an experienced, franchise attorney to review the documents and your decision.
Here’s a site dedicated to meal assembly franchises:
http://www.mealassemblywatch.com
Consult the Franchise King, Joel Libava, who has a new ebook for those considering a franchise investment:
http://thefranchiseking.typepad.com/the_franchise_king/learn-franchise-research-.html
Paying a little money now can save you a lot in the long run. Good luck with your future endeavors.
Kelly
Feb 13, 2008 at 6:17 pm
Phylis,
Please take my advice and experience with this concept and do not enter into this concept with any company.
It is in massive disarray. I owned a Supper Thyme USA franchise and I lost half a million dollar on it. It is an unproven concept and organizations like the Easy Meal Prep Association are in the misinformation business it would seem. None of us in the business past or present know where they are getting their information.
As far as the suggestion that you call past & present franchisees-that would mean that they will tell you the “real story” and most of them won’t. If they do they reap the wrath of the Home Office. I know this from experience as well.
UFOC is practially useless, your only source of good information is http://www.mealassemblywatch.com where real owners past & present share real life experiences with each other and anyone intersested enough to listen.
Doing your homework & due diligence with this particular concept is just NOT enough. It is safer to just stay away from it entirely
MM
Joel Libava
Feb 14, 2008 at 4:51 am
Sean,
And I thought I was blunt….. Phyllis thank you for telling it like it is. The only disagreement I have is that franchisees WILL tell it like it is, in my experience. Wrath of the franchisor is a non-issue. We live in a free country.
Best of luck to you, and I hope someday you can get into a biz of your own, again!
Joel Libava
sean
Feb 14, 2008 at 6:11 am
Joel:
I think you meant “Kelly,” not “Phyllis.”
You didn’t disagree with the recommendation for the ebook?
Check out:
http://www.franchisepick.com/the-keys-to-the-franchise-kingdom-can-now-be-yours/
I have read it and think it’s frantastic
Sean
Joel Libava
Feb 14, 2008 at 10:08 am
I meant KELLI.
What a great book! You ARE right. {again!}
JL
Joe
Feb 15, 2008 at 12:53 pm
I have sat here today and read almost every comment, I find it very interesting that every customer who has used the product ie, which ever franchise is closest to them, has loved it, while every critic who has not tried it is against it
sean
Feb 16, 2008 at 10:46 am
Joe said: I have sat here today and read almost every comment, I find it very interesting that every customer who has used the product ie, which ever franchise is closest to them, has loved it, while every critic who has not tried it is against it
That’s one of the concerns, Joe. When you open a franchise in a new area, is your trading area filled with people who have tried and loved it, or people who haven’t and don’t get it.
I still don’t get it. A restaurant where you have to cook your own food and do your own dishes makes more sense to me. It could be the greatest experience of all time, but I’ve found that if it’s hard to explain in a sentence or two, you’ve got a real marketing challenge.
Joe
Feb 16, 2008 at 1:04 pm
It seems to me that that is the challenge for every new business, marketing is always a problem and I am not saying it would be easyas no new business is. Sean, my suggestion
is try it, y’all like it and y’all understand it
sean
Feb 16, 2008 at 4:27 pm
Joe: There are degrees of marketing challenge. If you open a new pizza restaurant, you don’t have to teach the public what pizza is or what a restaurant is. You just need to educate them as to why you’re different, better, worth a try. It’s still a challenge, but it fits into an established pattern in their lifestyle. They know who’s cooking, who’s buying the ingredients, and where they’re eating.
It’s like these eBay Drop-off Stores that are closing at a rapid clip. The franchisees have got to teach people to drop their stuff off, teach them what eBay’s about, teach them why they should pay them 35% instead of doing it themselves. There are too many variables, too much education and not enough need. Above all, it’s a brand new idea. Unproven. Untested. The opposite of why one buys a franchise.
The other problem I see is whether there’s a need. I don’t feel the need to try it because it seems like a solution to a problem I don’t have. I can go out to eat at a fast food, fast casual, casual dining or gourmet restaurant with a myriad of choices. I can pick up food “to go” from just about any restaurant, or have it delivered. I can pick up high quality heat and serve foods from CostCo or Whole Foods or Genuardis or Jewel, or hot food served there. Or I can cook.
If you’re a franchisee or franchisor, I’m sorry to be negative. I just think you’ve got some real challenges to overcome. Best of luck with it.
Jennifer
Feb 18, 2008 at 3:22 pm
I also owned and operated a Supper Thyme USA franchise and I lost over $250,000 before finally closing my store last month. People say it is a great concept, and it is, but the reality is something quite different. Trying to educate the public about what this industry does, is very difficult. People come in and you explain it to them and they say things like, “Oh that sounds like a lifesaver. I will definitely be doing this.” But you never hear from the again.
Countless numbers of these types of businesses have closed over the past 6 months or so. It is occurring in all meal assembly franchises and the independents as well. All those people found out that it is a losing proposition. Specifically, Supper Thyme USA has lost about 40% of their stores in about a 7 month period. They also got rid of all of the employees at the corporate office including the Chef. Tell me how you run a meal prep business with no Chef? The franchisor, a husband and wife team, really offer no support to the franchisees. Franchisees have a really hard time getting a call back or an email back from corporate. The training stinks. There is no national advertising done, but they will charge you 1% of your gross sales for advertising, though they do none. That is on top of the 6% royalty fee paid monthly.
If you want to open a business, you would be much better off going to a business broker in your area and buying a local, established business that is already showing a profit. Learn from my experience and stay away from these meal assembly businesses. You will lose everything the way many, many of us have done.
Peggy Baker
Mar 4, 2008 at 9:32 am
I am one of the many working moms (I know, dads too) who cares about feeding my family healthy meals — but is seriously lacking in time and energy at the end of the day for dinner preparation. So, I can really relate to people who need help in this area. And, where there’s a consumer need to be filled, there’s opportunity for businesses. Obviously, meal prep kitchens are one option that does work for some people (ref. past comments offered for example). For others, who don’t have the time to spend assembling meals, there are other options…like PREPARED meal delivery. But awareness and understanding of this “meal replacement industry” option is even more challenged. I started such a company, making and DELIVERING pre-cooked and fresh/not frozen (ready-to-reheat) homestyle meals–made with healthy, natural and organic ingredients about a year and a half ago. It’s been going fairly well so far, and one of the common comments I get from customers who have tried meal prep places are that they just don’t have the time to assemble meals somewhere — and even if they do, they are too busy to remember to take them out of the freezer to thaw. Another is a concern about the ingredients not necessarily being up to my particular customers’ very health-conscious (natural, organic, etc.) standards. By far, the most significant challenge in my business as a small start-up business owner–and probably all types of meal preparation businesses is the cost of marketing. After all, no matter how saturated the market seems to get with meal preparation options, at present, most people have still not wrapped their minds around the idea that it’s worth the money in time and stress saved to get help with putting dinner on the table. In other words, it’s O.K. to budget and pay for help in this area…just like it’s perfectly respectable to hire a house cleaning service if you can afford it. I think that’s the main barrier. We’re the first generation to even consider this type of option (our 1970’s/1980’s moms wouldn’t have even dreamt of it!) People pay for all kinds of other time/stress-saving conveniences, this is just one area that has not come into its own — YET. But it will, I believe, because people aren’t getting any less busy and, certainly, fewer and fewer people have the time or desire to cook. Those of us in the meal assembly/preparation/delivery businesses now are the ground breakers & the foundation layers–like the first “fast food” industry entrepreneurs. Therefore, like it or not, it’s our challenge (and our marketing expense) to build the awareness in the minds of consumers necessary to sustain our businesses. I think this industry will definitely establish itself as being main-stream someday. I am hopeful that we pioneers in this industry will be able to enjoy the fruits of our labor more and more with time, as awareness and trial in this area builds. It’s how much time that’s the question…and how many of us business owners in this industry will survive with enough marketing muscle in the meantime. I wish the best of luck to us all! Peggy Baker, Owner, Mom’s Main Dish Homemade Meal Delivery, Scottsdale, AZ
onthemove
Mar 4, 2008 at 3:40 pm
Meal Assembly meet Personal Chef?
Both industries have hit a wall….good luck with your endeavor
onthemove
Mar 5, 2008 at 9:09 am
I found this on another blog
and posted there and here
Mealblogger is correct in the points made. No one has concrete numbers to show that the model can even work. Most franchisors started to franchise with one store under their belts with less than one year of experience.
It is not possible for several Meal Assembly Kitchens to co-exist in one geopgraphical area. One bleeds customers from the other and there is not enough customer base to go around. No amount of “it’s the education of the public stupid” is going to help. There is just to much wrong with the royalty, advertising fee franchise system. You cannot sell a franchise based on an unproven model.
As I read somewhere else Meal Assembly is a “dandy idea” but a dandy idea doesn’t make it franchise-able OR profitable. Earning numbers available are bogus, growth numbers are bogus, the whole industry is smoke and mirrors and those still standing in front of the mirrors chanting “we still beleive in this industry” are kidding themselves and practicing mass denial. Ask any one of 85% of the stores independent or franchised owners if they are ‘Profitable” and that means you are paying yourself a fair & equitable salary on a regular basis and the answer will be no, qualified by some lengthy explanation as to why. My food costs are going up, my rent is too high, I’ve only been in business for less than 5 years, the public needs to be educated about the concept. To which I say Bull Hockey. I would venture an educated guess to say that most Meal Assembly stores are not even breaking even.Was it so a few years ago? The answer to that from veterans is that they started losing money and closing when
competitors came into their markets and in the same breath tell you it was necessary for competition to exist for public education purposes, then tell you it will just take time for that education of the public to take place. I’m confused by all the double speak and rationalizations.
Here is the bottom line.
There is just too many peoplefood companies competing for the ” a piece of the tummy pie” and Meal Assembly Kitchens are the most inefficient of the bunch. You went from a ticket ching of $200+ per customer to less than $30. Super Suppers founder Bill Byrd said ti would take 500-700 customers A MONTH to run a profitable(?) store at the $200 level based on the original model of a customer assembling 12 meals per visit. That is just not happening ANYWHERE in the industry on a regular basis. Dream Dinners lawsuit is just the beginning of a long an painful demise of this industry. There is just NO need for it in our society any longer.
Big chain casual restaurants are posting losses and closing stores, who has seen the least impact on their business? Is it Meal Assembly kitchen? NO it’s Mac Donalds, Wendy’ and the the like.
The food supplied by a meal assembly kitchen can be easily had at your local grocers for much less both in cost to produce and end cost for the consumer with no clean-up or extra prep at home; and for those who want fast & organic, Trader Joes, Whole paycheck Foods is there to supply it for you.
All of the things Dinner by Design is touting has been tried and found wanting in the meal assembly industry. You need large numbers of people through your doors on a REGULAR weekly basis and the numbers are not there, will not be there EVER.
People in the industry can wax poetic about being pioneers in a new industry and they will be the power brokers when the concept catches ad nauseum…..blather and more blather. The story of the Meal Assembly industry
is in the lack of real verifiable numbers, the store closures and the lack of real interest by the masses for this “dandy idea”. It is a boondoggle and the only ones to make it rich were the people like the former owner of Dinners by Design who sold before all hell broke loose. The Bert Vermuelens of the Meal Assembly business who helped to sell the inexperienced entrepenuers of our time a faulty dream and pump out numbers and statistics and projections that goodness knows where they came from. This man singlhandedly perpetrated statistical fraud on a whole lot of people. He also has NEVER owned or operated an meal assembly kitchen or been anywhere in the culinary world.
The current franchisors will be hounded by franchisees, lawyers and dwindling sales until one by one, they quietly lay off corporate employees and finally close their doors and file for bankruptcy like so many of their victims have.
Anna
Apr 6, 2008 at 9:33 pm
I have tried Dream Dinners Twice and didn’t think it was a big time saver or value. It was fun and nice to get a bunch of work done at once–but, I found there was still too much prep time for the value… I also didn’t like have limited choice of meats… I had to take the grade and cut offered…
I felt like I was just slapping a bunch of things into bags and most of the meals were far from put in the oven and go…
If there had been more pre-prep maybe. I wanted to avoid marinating meat and the fact that I still needed to do so on cuts I didn’t pick was a bummer… Most of the meals I selected needed Way Advance thought to start and didn’t solve the 4 pm What’s For Dinner Question.
I don’t plan to go back because it wasn’t worth it to me…
sean
Apr 7, 2008 at 8:52 am
Anna:
You confirm what I thought from the beginning:
The Meal prep kitchen concept is a solution in search of a problem.
When Boston Market - with all the resources invested in them - could not make a real go of the concept of “Home Meal Replacement,” why would a place where you have to make it yourself be a smashing success?
The second problem is the “hot new franchise” syndrome: Franchisees pay a premium for a “proven” business model - but when you’re pioneering a new concept, there is no “proven” - it’s all unknown.
The third strike against it is that it takes too long to explain. I’m still not sure exactly how the concept works, and why. If it’s not immediately evident what solution a given concept provides - and if it can’t be summed up pretty convincingly in a few lines - odds are it’s a loser.
As a brand developer and marketer of 20 years, I go a lot with my instinct and how easy it would be to market a given concept. I just couldn’t get my arms around this prep kitchen concept from the beginning. Too complicated. Too far removed. No one has even been able to name it successfully.
Sandie
Aug 15, 2008 at 2:08 pm
I have been a customer of my local Super Suppers for a year now. I hate cooking and am a busy mom–two kids, career, husband works–just like the rest of us. My SS offers a package where they will put together all my meals (I have them packaged in half so I actually get 12 meals out of 6), they follow my instructions on not adding salt and going heavy on the vegies. They give me a free full entree every time I buy 6, and two free sides per month. All for $132. Now tell me, where can you get 12 meals–all put together with fresh ingredients, easy to cook, and only two “clunkers” in a year for that kind of money? It has slashed my food bill by 3/4ths! I’m not kidding…I only buy fresh vegies and fruits, along with bread and eggs, milk and butter. Not only do I not have to assemble the meals or chop or cut, etc. Now I don’t spend an hour or more each week just picking up stuff from the grocery store!
The only problem I’ve experienced is that the new owners don’t understand the power of email. The previous owners did.
This franchise could expand a lot if they just started thinking outside of the box….why just offer dinners? Why not pre-made breakfasts, lunches, team dinners, marching band dinners, larger catering opportunities, bundling their entrees with sides for complete meals, get people on meal plans where they sign up for automatic withdrawal each month to keep customer base up. The mind boggles me at how this could grow.
I think they have two main things to worry about: 1) Inexperienced managers and owners who aren’t properly trained, and 2) if it becomes wildly successful–grocery stores would be stupid not to buy them out and start offering the variety and value SS currently does.
Just my two cents.
Kellyakamm
Aug 15, 2008 at 5:30 pm
Hi Sandie,
Thanks for supporting your local Super Suppers.
One question-What do you mean ” The only problem I’ve experienced is that the new owners don’t understand the power of email. The previous owners did.”
What was the previous owner doing via email that the new owner is not?
You have to understand that as a customer of 1 year-you’re still wet behind the ears with an industry that has been around for nearly 5, in that 5 years some estimates are that SS has lost more than 60% of it’s stores to closure (see http://www.mealassemblywatch.com).
I was a franchisee for a competitor of SS and we did have a rewards program, a program for customers to have their order paid for via automatic withdrawals monthly, we catered, did team building, had pre-made lunches, breakfasts and dinners…guess what happened? That franchise too has lost over 50% of our stores to closures.
Why? Well there are not enough good customers like you to frequent our stores loyally and regularly and bring friends and families along.
This concept has gone from wildly successful 3 years ago to major bankrupt-land for most owners today,
Again, thanks for supporting your local store-please continue and spread the word to your friends.
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