Is UPS Cheating its Customers, Franchisees… and YOU?
A proposed class action complaint filed earlier this month in U.S. District Court charges that shipping giant UPS (NYSE:UPS) routinely uses an inaccurate measurement system that causes thousands of franchise store owners to be back-charged for higher shipping rates.
According to the complaint, franchise owners measure packages in their stores, they charge the customer and ship the package to UPS where the company re-measures the package using what the suit claims is inaccurate techniques and back-charges the franchisee for the difference.
This is just the latest in a series of bitter lawsuits waged against UPS since it purchased the Mail Boxes, Etc., converting some and opening others under the name The U.P.S. Store. Click the UPS category in the right sidebar to see other UPS-related disputes.
To read the proposed class action complaint click here.
Learn more about the case at the suit-specific website: www.upsoverchargedme.com.
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POSTED IN: UPS STORE
6 opinions for Is UPS Cheating its Customers, Franchisees… and YOU?
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count
May 29, 2008 at 7:33 pm
UPS/MBE IS DISPICABLE I HOPE THEY GET WHAT THE DISERVE. THEY GET KICKBACKS FROM SO CALLED APPROVED VENDORS
Rod
Aug 28, 2008 at 7:57 pm
I’ve learned through the franchise fraud grapevine that there is currently a law suit involving at least 200 or more UPS franchisees or ex-franchisees. If 200 people, who were smart enough and industrious enough, to afford to purchase this franchise are crying, “Foul,” how can it be anything other than another in a long series of franchise scams?
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