Domino’s Killed Her Puppy in 30 Minutes or Less

by Sean Kelly on March 31st, 2008

(FranchisePick.com) (Share This) Should Domino’s have a kill one puppy, get one free offer? Lisa McConnell of Goshen, IN thinks so. After a Domino’s pizza delivery driver flattened her 5 month old Jack Russell terrier Odie, Lisa has started a campaign to pressure the Domino’s franchise owner to buy her a new puppy. She’s writing the newspaper and posting online in a bid for attention and sympathy.

I’ll give Lisa the attention, but she’ll have to look elsewhere for sympathy. In fact, I think her odious account of Odie’s demise is a great example of the lack of personal accountability and self-entitlement so prevalent in franchising and society today.

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Odie’s Final Run

Here’s an abbreviated account of Lisa McConnell’s post on the [name for female dog]-site Complaints Board.

On March 14 I ordered pizza from Domino’s in Goshen. Little did I realize that such an everyday occurrence could end in such tragedy.

My son had some friends over so I let him order Domino’s. I gave my son my credit card number to pay for the pizza over the phone, thinking ahead so I didn’t have to deal with our dogs barking or getting loose when the delivery man came. I also sent my son to stand in the driveway as another precautionary measure… I generally put them in my laundry room if I know I am going to go to have to open my door…

“The delivery man just ran over Odie.”

With the delivery man still standing in the open kitchen doorway, I asked my son where Odie, our puppy was. He said, “He just slipped out. I’ll go get him.” Then he said to the delivery man, “I need to go get our puppy, ” as the driver walked away. I looked out the dining room window, and saw my son chasing our puppy. As I went to get my shoes, it was only a matter of minutes that my son was screaming, “The delivery man just ran over Odie.”

“…I went into traumatic shock.”

….I ran out to the street and picked up Odie as he died in my arms. The driver never even turned around to see what he had hit. It could have been a child. At that point I went into traumatic shock and cradled my bloodied dead puppy in my arms on the kitchen floor.

“..Me and my dead puppy… stayed there for three days”

…My parents came from nearly an hour away to come get me and take me and my dead puppy back to their home because I was so distraught and they were worried about me. I stayed there for three days….

“There is no real price to be placed on my grief or the loss of my puppy,” HOWEVER…

…the franchise owner of this Goshen Domino’s called me, apologized, and asked if there was anything they could do… I requested if they wanted to do something they could pay for the purchase of a new puppy. She wasn’t very remorseful at this point and was not receptive to this suggestion…

I’m not asking for much – just the minimum that I feel is owed to me. There is no real price to be placed on my grief or the loss of my puppy, who was like a child to me…

the “failure of the franchise to make amends is appalling.”

While it could be argued that yes, this was an accident, the driver was aware of the situation and he had to have known that it was our loose puppy that he hit. His failure to own up to his actions, and the further failure of the franchise to make amends is appalling. What are they going to tell a parent should this situation occur with a child? That it was just an accident? That they should have watched their child more closely?

“Domino’s corporation… had the audacity to tell me that it was my fault”

I finally called the Domino’s corporation today and they had the audacity to tell me that it was my fault -that I should have been watching my dog more closely… I replied, “I ordered with my credit card and sent my son out to wait so that I could watch my dogs. How much more responsible could I be?”

“Other than that, how was your pizza, Mrs. McConnell?”

You have probably seen the current Domino’s ads about what people are doing with the 30 minutes that it takes for Domino’s to come to deliver pizza. What are you doing with your 30 minutes? You should be locking up your pets, children and staying off the streets. —-Lisa McConnell

Should Domino’s buy Lisa McConnell a new 5-week old Jack Russell Terrier? Lucky Jack [pictured right], available from Next Day Pets, is value priced at only $900, plus $200 for plane fare. And he already answers to the name Lucky.

Or should Lisa McConnell be required to undergo psychiatric evaluation to determine her fitness as a parent, pet owner and pizza consumer? Should the pizza shop operators of Goshen IN put Lisa on the Pick-up orders only blacklist?

What do you think? Whether you agree with me or are wrong, I value your opinion. Share it with a comment or TAKE OUR POLL.

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